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Look out for FIX MY SERVICE
FEBRUARY 25th 2010
One-day customer service retreat for Customer-facing staff
FIX MY SERVICE
Imagine a day when every customer visiting your business experiences a WOW moment, when your staff gave service beyond expectation and customers bought more and vowed to return, then did. Imagine a day when no customers complained and you had no need to fuss with your people to get simple things done…….
Sounds elusive or imaginary? Well, think again!!
Fix my service is a powerful, straightforward, customer service workshop that will drive your people to change. Participants will definitely:
- Begin to see customers in a more positive light
- Realise that the customer is king
- Begin to treat customers with care, respect and Royalty
- Look for creative ways to satisfy customers’ needs.
- Take greater responsibility for giving more of themselves.
- Take personal responsibility to help your company succeed
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